Privacy Policy

The data controller for this website is SERGOTECH Sp. z o.o., registered at ul. Grochowska 207, 04-077 Warszawa, Poland. You can contact us through the contact form on our website or using the contact details provided by our company.

We collect the following types of personal data:

• Contact details (name, email, phone, address) when you submit inquiries or place orders
• Order details and purchase history for business transactions
• Website usage data (if analytics are enabled) to improve our services
• Communication records for customer support and business correspondence

We process your personal data for the following purposes:

• Contract performance: Processing inquiries and orders, providing customer support
• Legal obligations: Maintaining records as required by tax and commercial law
• Legitimate interests: Improving our website and services, business communications
• Consent: Marketing communications and optional analytics (where applicable)

We retain your personal data only as long as necessary for the purposes outlined above. Contact details and order information are typically retained for the duration required by Polish commercial and tax law, usually 5-10 years depending on the type of record.

We may share your data with:

• Service providers for hosting, payment processing, and logistics (data processors)
• Legal authorities when required by law or legal process
• Professional advisors (lawyers, accountants) under confidentiality obligations

We do not sell personal data to third parties for marketing purposes.

Under GDPR and Polish data protection law, you have the right to:

• Access your personal data and receive a copy
• Rectify inaccurate or incomplete data
• Request erasure of your data (subject to legal retention requirements)
• Restrict processing in certain circumstances
• Object to processing based on legitimate interests
• Data portability for data provided under contract or consent

To exercise these rights, please contact us through our website contact form.

For detailed information about cookies and tracking technologies used on this website, please see our Cookie Policy.

If you have questions about this privacy policy or wish to exercise your rights, please contact us through our website contact form. You also have the right to lodge a complaint with the Polish data protection authority (UODO) if you believe your data protection rights have been violated.